How it works
Your first beautiful designer borrowing is just 3 steps away!
1
borrow
Browse through and find the garment that you love, then click "Borrow".
Your Borrowed garment will be delivered to you beautifully wrapped and ready to be hung in your wardrobe. Delivery is approx. 1-4 business days to metropolitan Australian Locations
|
2
enjoy
Keep it as long as you like! A week! A month! The choice is yours.
Rental is on a weekly basis, so if you find you would like to wear your garment again you can choose to keep it for as long as you like.
We are here to make you happy, If your not thrilled with what you have borrowed, we'll make things right.
|
3
return
Change your look as often as you like. Returns are easy and return shipping is FREE!
Simply follow the return delivery instructions which are included in your package. (There is no additional shipping cost!) No need to dry clean, We take care of all the work.
|
Find my outfit
Shop by Designer
Browse through your favourite designers and choose the look that best suits you!
Shop by Style
Have a look in mind? Choose the style your looking for and see all the designer options to help make your vision a reality!
Shop by Occasion
Need the perfect dress to help you make an entrance? Let us help you sort through the options and give you the best list for your special Occasion.
Authenticity guarantee
Guaranteed Authentic designer garments.
You can be 100% confident that all items from dressedup.com.au are genuine designer garments. Everything is certified authentic. Each garment goes through a intense quality check before it is shipped to you - so that you can be sure it arrives beautiful and ready to wear.
Wait list
Don't miss out on your favourite garment.
If you find a garment that is currently unavailable, just click "waitlist" and you will be notified as soon as it becomes available.
Product care
Treat what you borrow as good as you would your own clothes.
Designer clothing is produced to the highest standards, with beautiful fabrics and impeccable detail. To help make your occasion as perfect as possible, all garments arrive to you in like-new condition. All that we ask is that you take care of the garment and return it in the same way. "How to care for me" information will be included in your delivery.
FAQ
Rental is on a weekly basis (7 days), commencing the date of delivery. If you decide to keep the item for more than 7 days, you will be charged the same borrowing fee on the 8th day you have the item in your possession. If you keep the item for another 7 days you will be charged on the 15th day and so on.
Your delivery will contain your garment in a Beautiful Dressed Up garment bag, "How to care for me", instructions, "How to return me", instructions and a pre-paid courier slip to for easy return.
In your delivery pack you will receive instructions on how to return your garment. Returns are via courier therefore it is essential you organise a time when you are home for the courier to pick up the garment. A pre-paid courier slip is included in your delivery pack for easy return.
A maximum of 3 garments can be borrowed at any one time from any individual customer.
Your credit card is charged as soon as we receive your order. Your credit card will also be re-charged if you have chosen not to send your garment back by the 8th rental day. A receipt for this charge will be sent to you. If you keep the garment for a third week, one of our customer service members will contact you to confirm you are happy to continue with payments or would like to return the garment.
Dressedup.com.au accepts VISA, Mastercard and AMEX.
Nation-wide, metropolitan deliveries cost $14.95. Returning your garment is FREE using our prepaid courier slip, included in your delivery pack. Customers living outside metropolitan locations will be contacted prior to payment being processed and informed of delivery charges.
If you require your item sooner please feel free to call Dressed Up on 02-8898-3211. We will do our best to accommodate your request however please be aware we will not take responsibility for delays in delivery.
Dressed Up endeavours to provide you with all the necessary information to make the right decision on which size is best for you. If you do receive an ill-fitting size, we will happily exchange it for another size however garments must be returned to Dressed Up before another is sent out. With the exception of trying on for size, Dressed Up will not exchange garments that have been worn.
Borrowing is a great way to get a designer garment for a special occasion without paying a large retail price. Most of us only wear a head-turning outfit once or twice before it is pushed to the back of the closet. With dressedup.com.au you can have the benefit of looking great without the price tag.
Due to the high product demand, a dress that was available yesterday may not be available today. Your best option is to put your name on the 'waitlist' and we will contact you when the dress becomes available again.
First - don't panic and try to get it out yourself, you're likely to do more damage! Contact Dressed Up immediately and we will work out the best course of action.
When an item you love is out of stock, you can put your name on a waitlist. You will be informed via email as soon as the item returns.
Unfortunately Dressed Up does not allow customers to keep items from our current borrowing season. If you feel you simply cannot live without it, please give us a call on 02-8898-3211 to discuss.
If there is a particular designer, or style of dress you love but can't find it on our website, please send an email to feedback@dressedup.com.au and we will try our best to source it for you.
Membership is free. When you sign up as a member Dressed Up can keep a record of past purchases and monitor your level of borrowing. At the discretion of Dressed Up, premium members will be offered discounts according to their borrowing frequency. You will also be informed of any sales, news and info regarding dressedup.com.au
If your garment does not arrive in 4 business days please call Dressed Up immediately on 02-8898-3211 and we will chase the delivery for you. Your weekly hire starts from when you receive the dress.
If your garment arrives and you are not home the courier will either give you a call on your mobile (if provided) or leave a courier slip with details on how to get in contact with the courier company. You can then arrange another time you will be home to receive the garment. Your weekly hire starts from when you receive the garment.
Do not attempt to clean or dry clean the garment. We take care of all the work involved in cleaning.
Dressed Up knows when you have called the courier company to arrange pick up. So once you have made these arrangements your borrowing will have ended. You will not be charged for any transit time between you and Dressed Up.
Currently we do not accept advance bookings. The reason is that we go through a very stringent quality process when a dress arrives back to us, and if it is not in great condition we do not send it out again. For this reason we can not guarantee an item will be in a borrowing condition in advance. If there is a particular dress you have an interest in, please email us at admin@dressedup.com.au and we will attempt to help you where possible.
