DRESSEDUP Basics: How it works
How long can I borrow a garment?
What are 'My Hearts'?
When will my order be delivered?
How do I earn referral credits?
Will the dresses need to be ironed on arrival?
What is the difference between dresses sold through ONLINE STORE and Ex-rental products?
Can I return a sale item?
When should I book my reservation?
How do I pick the perfect dress?
What is DRESSEDUP?
How do I become a FRONT ROW member?
How do I rent from DRESSEDUP?
How do I exchange my dress?
Placing an Order
How long is the reservation for?
Why isn't my promotion code working?
How do I use my merchandise credits?
I am using a voucher, why do I need to enter my credit card details?
Where can I find my order details?
How do I cancel an order?
How can I update my Password and Account details?
Fit and Style
Who are the DRESSEDUP Stylists?
What is a back up size?
What is a back up style?
How do I know the dress will fit?
What if the dress doesn't fit?
Shipping, Delivery & Returns
What are my delivery options?
How much does shipping cost?
Do you ship internationally?
Is a signature required for delivery?
Can you deliver to a Hotel or Business Address?
What time will my order arrive?
How do I return my order?
What is my return date falls on a weekend?
How long does it take to process a return?
Can I exchange or return for Sale items?
What if I mail my order back late?
Can I buy the dress I have?
Where is your showroom Located?
What are the showroom hours?
How do I contact the showroom?
How do I book an appointment?
Do I have to make an appointment?
Can I bring friends?
Can the showroom accommodate a bridal party?
Can I leave the showroom with my rental?
What payment do you accept?
How can I tell my friends about Dressed Up?
I want to share my love of dressed up to friends, how can I do this?